Cookies

We use essential cookies to make our site work. We'd also like to set analytics cookies that help us make improvements by measuring how you use the site. These will be set only if you accept.

For more detailed information about the cookies we use, see our cookies page.

Essential Cookies

Essential cookies enable core functionality such as security, network management, and accessibility. For example, the selections you make here about which cookies to accept are stored in a cookie.

You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics Cookies

We'd like to set Google Analytics cookies to help us improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify you.

Third Party Cookies

Third party cookies are ones planted by other websites while using this site. This may occur (for example) where a Twitter or Facebook feed is embedded with a page. Selecting to turn these off will hide such content.

Skip to main content

MASONS LANDLORD GARY CROSS WITH YORKSHIRE WATER

By Colin Philpott BISHOP MONKTON TODAY

Thursday, 20 February 2025

ABOUT THE AUTHOR

BISHOP MONKTON TODAY Contributor

VIEW ALL ARTICLES BY THIS AUTHOR

The long-running saga of Yorkshire Water and the Lamb and Flag may finally be over but the frustration and anger caused by it shows no sign of dying down.

On Wednesday YW filled in the hole in the road outside the former pub - two days after they had, at the seventh attempt, succeeded in connecting the development to the water supply.

Over the last three months, there has been considerable disruption to villagers with road closures meaning diversions through the ford or by longer routes to get to and from Boroughbridge.

Ashfield Homes, the developer of the site, had expressed their frustration with Yorkshire Water and had complained to the water industry regulator OFWAT.

Now one of the leading lights of the village has criticised what he regards as YW’s disregard for the village. The landlord of the Masons, Gary Cross, said:-

“So just to clarify - the water has now been connected on the 7th attempt? So YW inconvenienced the community of BM 6 times without consideration to the residents, without any formal apology for their inept ability to coordinate their teams to connect a water supply to a new build. I could understand this if YW were an electrical contractor trying to connect a water supply, but surely the clue is in the name - Yorkshire Water! It’s a great example of a utility company that just doesn’t care about its customers. A company not fit for purpose! What are the Parish Council’s thoughts? Are they lodging complaints?”

At its meeting on Tuesday the PC did discuss the general issue of roadworks in the village. It agreed to look into whether traffic lights could be used more often to avoid so many road closures.

We have approached Yorkshire Water for a response to Gary's comments.

If anyone else has a view on this please email us.

Contact Information

Colin Philpott

Find BISHOP MONKTON TODAY

Bishop Monkton, Bishop Monkton, Harrogate, North Yorkshire, HG3 3QN

DIRECTIONS